High hit rate Innovating depends upon creating new solutions for problems worth solving that change the User and Supplier experience.

A problem worth solving creates momentum for change.

The characteristics of problems worth solving are:

  • The problem is important, urgent, and frequent, affecting both the User and Supplier.
  • The problem is recognizable; defined as a gap between actual and desired outcomes.
  • The problem description is solution neutral.
  • The problem is solvable. 
  • The solution must have duality; a measurable impact on both the User experience and Supplier performance.
  • The solution specification is definable, desirable, feasible, and viable.
  • Solving the problem is verifiable.
  • The new solution provides a clear alternative to the existing solution.

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Problems worth solving
Important, urgent, frequent
Momentum for change
-Innovation Haiku, Kevin A. Fee, Jan 10, 2024

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